SAMS

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Cross Connection Software

Precision-Built Protection, for Every Connection

Testing, tracking, and notifications — all handled automatically. With connected data and smart scheduling, backflow compliance is ensured, keeping your water supply safe.

                                                                                       

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SAMS letter dashboard tracking cross-connection and backflow notice status across accounts and devices

Trusted by Industry Leaders

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What You Get With SAMS

Support That Scales with Every Team

Unlimited users, unlimited data, and support from utility experts who understand real-world compliance challenges—helping your team implement smarter, faster, and with total confidence.

                                                                                       

SAMS Platform

How SAMS Cross Connection Works

Features & Tools

Replace manual tracking and missed tests with automated workflows, real-time device visibility, and reliable backflow compliance.

                                                                                       

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Quickly identify, monitor, and address enforcement actions. Automated notifications and tracking tools help utilities maintain the highest achievable compliance rates.

 

 
 

Empower customers to view device status, update communication info, and receive automated reminders about due dates and compliance requirements—reducing manual follow-ups.

 

The Tester Portal lets testers manage their own data—submitting test results, updating certifications, and maintaining company info—while giving utilities full visibility into every action. Automated alerts for expiring certifications, gauge calibration, and device assignments ensure continuous compliance with minimal utility oversight.

 

Organize all backflow devices in a geo-spatial environment. Handle complex ownership, multiple accounts, and device locations, with API integrations to CIS/Billing and GIS systems.

 

Complete customized or out-of-the-box inspection forms online or offline through the SAMS app or web browser for consistent and accurate recordkeeping.

 

Generate mail merges, Excel reports, and automated emailed reports. Integrate with Power BI, SAP, and other third-party tools for seamless program analytics.

Process test payments directly through SAMS or via integration with your billing software, providing a fast and simple payment workflow.

 

Continuously monitor backflow preventer performance, including pressure differentials, with real-time graphing and trending to identify potential issues before they become compliance risks.

 

Visualize tester and customer compliance, track inspection status, and identify patterns in failed tests or missing certifications using configurable dashboards, charts, and maps.

 

SAMS is SOC 2 Type II certified, ensuring your backflow compliance data is secure, reliable, and always available.

What SAMS Cross Connection Delivers

Scalable Cross-Connection Management Software, Built to Protect

Transform backflow management from manual spreadsheets and missed tests into a unified, automated backflow compliance program. With connected data and intelligent workflows, utilities shift from reactive work to confident, consistent cross-connection compliance.

Cross-connection and backflow prevention compliance managed in SAMS with inspections, test reports, and program dashboards.

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Centralized Compliance and Oversight

One Coordinated Workflow for Inspections, Customers, and Testers

SAMS Cross-Connection centralizes inspection forms, customer access, and tester submissions into a single compliance workflow. Utilities complete inspections online or offline and generate integrated reports. Customers access real-time information on their devices, test history, and compliance status, with automated notifications for required tests, failed results, and upcoming deadlines. Testers submit results directly, while utilities retain full oversight through instant lookup of any test location or record.

 
 
 
 

                                                                                       

The #1 All-in-One Platform for Smarter Compliance

Protect More, Chase Less, Boost Backflow Compliance

Saved per month

h+

Fewer violations

%

Population served

M

Reporting time reduced

%

End the Paper-Chase, Elevate Your Backflow Program Today

Book a demo to discover how SAMS streamlines manual, paper-based compliance into automated workflows.

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Frequently Asked Questions

Cross connection control software is a digital platform that helps utilities manage backflow prevention programs. It centralized device records, automates notifications, tracks inspections, and ensures compliance with state and local regulations. SAMS Cross Connection provides all these features plus integrated portals for testers and customers.

SAMS Cross connection automates compliance tasks such as scheduling inspections, notifying tester, generating reports, and maintaining digital logs. This reduces manual error and ensures utilities remain compliant with EPA, state, and local backflow regulations.

SAMS provides a centralized database for all cross-connection devices, including device details, testing history, inspection dates, and compliance status. Utilities can quickly search, filter, and report on devices to maintain accurate records.

The tester portal allows licensed testers to submit device test data directly into the system, and you can enable optional fee collection through the portal.

With automated notices and a customer portal that provides real-time access to device data, customers have the information they need without calling your utility.

Yes. SAMS can be integrated with GIS, SCADA, LIMS, billing, and other utility management tools

Yes, SAMS Water is SOC 2 Type II Certified, ensuring top-tier security, data protection, and privacy practices. Our cloud-based platform is built for reliability; with uptime you can trust to keep your systems running smoothly.

Book a demo to connect with our team and see how SAMS can support your compliance goals, centralize your processes, and streamline daily workflows.  Book Your Demo today.

Looking for the Right Solution?

With SAMS, you do not have to compromise. Our platform is built to evolve with the utility industry, offering flexible, customizable tools that adapt to your needs today and into the future.

SAMS Platform