As we begin to kick off 2020, I’d like to take a moment to reflect on 2019. What a year!  We are privileged to walk this path with our clients, team, family and friends. Our success was remarkable, and I would like to share some stories with you.

We doubled our clients and bagged some of the most prestigious contracts

We doubled our team and BIG shout out to our most amazing team

Almost all our clients expanded the portfolio of our products

We had 6 user group conferences throughout the year and very well attended

We had our clients presenting white papers on to regulatory agencies that showed use of our software to solve complex problems

Now we have end to end utility information management solution that now has full asset management beyond water, wastewater, storm water, air quality, industrial pretreatment and cross connection products all based on the same interface? One Stop Shop with same interface and no additional learning skills required

Clients across the country are using our software products for key day to day operations including field data collection, lab and other utility wide data collection and technology integration

While all of these were resounding success, we feel our success is really attached to our clients who have taken pride in creating solutions around our software products. Our success lies in the fact that our clients called us and told us that “You are like a Santa Claus, we got everything we wished for”, “This is the smoothest roll out of enterprise software in our organization”, “With your software product now, we are no way ahead of the competition”, “Average support response and resolution time was less than 6 min”. We believe that key growth to our success is the partnership with our clients and so we would like to take a moment to thank you all.

We look forward to continuing our work in 2020 and wish you a peaceful and prosperous New Year. Please join us at our 2020 conferences and networking events nationally for a more in-depth look at the highlights from 2019!

Meanwhile, our thanks for all your efforts on providing clean and safe water to your clients and communities. We look forward to partnering with you in 2020.  As always, please let us know how we can better help you help your clients.

Pranam Joshi

President

NJBSoft